Simple Scanning Guide

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Submit a photo for evaluation and an estimate

The “600 DPI” Rule: When you open your scanner settings, look for “Resolution” or “DPI.” Set it to 600. This ensures your photo stays clear even if we need to print it at a larger size.   

  • Disable “Auto-Enhance": Many scanners try to “fix” the photo automatically. Please turn these features off; they often hide the very details we need to restore.   

  • Glass & Dust: Wipe your scanner glass gently before you start.  A tiny speck of dust on the glass can look like a major blemish on a person’s face once the photo is enlarged.   

  • No Scanner? Use Your Phone: If you don't have a scanner, you can take a photo of the photo.

    • Lighting: Place the photo near a window for natural, even light, but avoid direct sunlight or “hot spots” from lamps.

    • Angle: Hold the phone directly above the photo—not at an angle—to avoid distorting the shape of the image.

    • Flash: Keep your flash OFF to prevent glare and reflections.

  • Sending the File: When emailing or uploading, always choose the “Original Size or “Actual Size. Sending a “Small” or “Medium” version shrinks the file and loses the quality we need to work our magic.


Media & Heritage Scanning Guide

A technical reference for archivists and professionals. This guide outlines specifications for high-fidelity assets, including archival handling protocols, uncompressed TIFF formats, and bit-depth requirements for maximum editing headroom.

View Professional Scanning Guide